What an absolute excellent service , Quality product at the right price delivered on time all the way from Finland. Lovely piece to add to my cigar collection. Would highly recommend to family and friends - Happy Customer many thanx x
Fits the purpose really well and the quality is top notch. Highly recommend this brand
Good looks, but unfortunately not functional. the bag is of poor quality and too small. The cutting surface of the cutter has a gap that does not fulfill its actual purpose. no clean cut is possible. High expectations that unfortunately were not met
Thank you for taking the time to share your feedback.
This doesn’t sound like the experience we want anyone to have, especially regarding the cutting performance. Our scissors are designed to deliver a clean cut, so if that hasn’t been the case, there’s likely an issue with the specific unit.
We’ve reached out directly to offer either a replacement or a full refund under our satisfaction warranty, so we can resolve this properly. Regarding the leather sleeve, it is intentionally snug when new and softens with use.
We appreciate the honest feedback and the opportunity to make this right.
This is a great torch lighter. It works fantastic, looks amazing, and has plenty of heft... very well made. Packaging and shipping were also excellent.
The is well constructed, with nice details and it works pretty good. The support was super kind, quick and helpful.
This lighter case is of high quality and made from genuine leather. A lovely product
The leather of the bag is still a bit stiff, but with daily use it will certainly soften and develop a unique patina. The craftsmanship of the bag is excellent.
Lighter is very nice and working very good.
Received peace had some issuea but service from Sisuman send me new one.
Now I can enjoy my cigars with this beutiful lighter.
God build and a solid beautiful lighter. Butt... A bit difficult to open with right hand. It would be more naturael to open the lid by flicking it to the right, and then hit the flint to the left.
On this lighter one must reach with the tumb right side over the lid, then flick it to the left, reset the tumb back to the right and the again flink the flint to the left. Just seam uneffective and a bit clumsy.
I Love it. IT IS a lovely Tool for a Gentlemen Smoking Man. I Wish a black Edition with golden Messing more heavy. Maybe the second Edition:-).
This is what I call a trusty lighter! Using it for pipe smoking and it works just perfectly!
On top of that it is a real good piece of sturdy craftsmanship.
Highlight recommended!
Wonderful customer service! The owner of the company emailed me back personally to help me figure out why I was unable to fill the lighter with butane. I just used the torch to light 6 cigars yesterday for friends and family. I highly recommend this company to any that wants a high quality product with unparalleled customer service.
Excellent weight, feel and fit and finish. I love that it is a torch lighter that has a flint ignition. Beautiful mix of classic and modern made with rugged, quality parts. Thank you for making this lighter
It's a nice design and good price but the flame can not be adjusted much. I had some difficulty using it outdoors.
Hi there and thank you for the review. Regarding the issue you are experiencing, please reach out to info(at)sisuman.com and we can show how to increase the adjustment range for a stronger flame, if needed!
Br,
Alex, Sisuman
I discovered this Kuksa Mug through a Cigar Sommelier I follow on Instagram (@vilamarimsaraiva), and it was love at first sight. I’ve already taken the time to season it properly, and it’s now my go-to mug for enjoying a great cup of coffee every morning. The quality is absolutely outstanding!
A beautiful lighter with brutal performance lights the cigar without much effort, has a classic vintage style and superb quality, the punch and the cherry on top of the cake, just take the lighter and we have what it takes to enjoy a good cigar…
Good quality, solid build. Looking forward to confirming the impressions after more time of using the torch lighter.
Nice….exactly what I needed. Just wished engraving was offered on this piece.
Thank you so much for the great review!
Regarding the engraving, now you can through our Etsy store: https://www.etsy.com/fi-en/listing/4355907013/cigar-tube-case-cigar-travel-case-custom
Thanks for the feedback!
No issues what so ever as usual with Sisuman
The tube looks nice, very sturdy and already in good use
